Tuesday, April 28, 2015

What every hairdresser wishes you knew


So many times I hear people say "My hair will never look like this again" or "I can never get my hair to look like it does when you do it" when I am done doing their hair.  A big part of  styling your hair is the products we use.  We don't make a killing off of these products.  And if you use the right products, you really don't have to do as much to make it work for you.  I want to sell you the right products, because I want you to be able to trust me.  I want you to come back, and I want you to come to me with any problems you might have.  Each product serves a different purpose. Some products are for volume,some are for smoothing, some are for hold, and depending on what look you are going for determines the product I use.  If you want to try to duplicate that work, using the right products correctly are a big first step.  And also, professional products really do make a difference.  They might have a higher sticker price, but they are more concentrated, they have less alcohol (which is drying) and a majority of them tend to be color safe.  They contain less of the harsh chemicals that can be damaging to your hair.

Branching off of that, learning how to use a round brush can change your life!  It can reduce the amount of time that you are curling and flat ironing.  It can be tricky, but as long as you keep pulling the brush from the scalp out to the ends, you won't get it caught in your hair.  NEVER spin without moving the brush outward.  Larger barrel brushes produce volume, smaller barrel brushes produce more curl.

You know that little button on the front of your blow dryer?  That is a cool shot.  Heat opens up the cuticle of your hair, which helps shape it during the styling process.  However, cool seals it back up and locks your style in.  So, when using that round brush, after you have that volume or curl in your hair, push that cool shot and lock that style in.  It also gives some more shine to your style.

Conditioner is soooo important.  Just like that cool shot seals your hair back up, so does conditioner.  It protects it from heat, UV rays, and harsh elements.  I have heard people say that conditioner makes their hair too heavy, or they are already greasy, so they don't need conditioner, but you do.  It's just like with skin care, if you don't moisturize, your skin will over produce oil, so will your hair.  Its also vital to take care of your scalp to maintain healthy hair and conditioner is a big part of this as well.  Your hair and scalp will be healthier in the long run, and will thank you.

Every stylist has a different way of doing things.  Your last stylist may have cut your hair before the color, or may have waxed you before the cut.  And I may do it the opposite way.  She may have cut the layers first, then done the ends.  She may have done the base color first, then the hilites, where as I do them in one step.  I can assure you that there is no right or wrong way to do hair.  And you reminding me the whole time that I am doing it differently that the last lady is not going to accomplish anything.  I will still do it my way because it is the system I have worked out over time.  Questioning your stylist the entire time they are doing your hair does nothing other than make it obvious that there isn't a trust built, which is very important.  It can make for a very long couple of hours for the both of you.  Asking questions is fine, but repeatedly comparing me to your last stylist is borderline insulting, considering I don't go to your job and question you.

If you're not happy with your color or cut, we WANT you to let us know so we can fix it for you.  You are walking advertisement for us.  A referral is the best compliment you can give us.  Therefore, we want you to be happy, and spread our name all over the place.  The last thing we want is for you to be UNHAPPY and spread our name that way.  I never get offended by a client calling back and asking me to fix something.  Sometimes things lay differently when styled at home, and sometimes there is just a flat miscommunication.  Let me fix it for you, it's my job.  Remeber, anything is fixable, and you're never married to it.

It really is easier to book your appointment ahead of time.  Sometimes, we can stay late, or squeeze you in.  But other times I might have a family function that I can't be late for. Sometimes, you get lucky and you can get in with us for a cut and color on Saturday.  But other times, I might be booked out for two to four weeks, and by then your color and style will be long overdue.  It is easier for us to keep up on your style if it doesn't get way grown out.  Blending is easier for color, and growing length is easier because we can ensure that the hair is staying healthy.  Don't know your schedule that far out?  We can always call and confirm with you ahead of time and change some things around.

No show appointments, and late appointments really do mess up our entire day.  Every appointment is booked based on the appointment before or after it.  Most of us have ourselves booked down to the 15 minute increment.  And being 15 minutes late can cause a snowball effect for the rest of my day,  and potentially cost me clients and a lot of money.  And not showing up without a phone call is just rude.  That can equally mess up our entire day, because who is to say I wasn't counting on that money?  A phone call is only courteous.  We realize things come up, and sometimes you have to cancel.  I have never been upset with a client for cancelling, but no show make me furious.  And I am far less likely to attempt to squeeze a client in or stay late for one that frequently no shows me or is late without any sort of call.  That's just bad manners.

These are just a few tips to help understand the world of a hairstylist.  As a stylist, we trust our guests as much as they trust us.  I have known some of my clients longer than I have known my husband.  And I am truly convinced that I have the best clients in the world.




1 comment:

  1. It’s true. While going to the salon every once in a while is not a bad idea, you can probably get the same results by using the right product or treatment for your hair. Even better, why not use those salon sessions to ask your trusted hairstylist? I’m sure they’ll be glad to help you out on that matter. But if you don’t have that luxury, you could try them out on hair extensions first, so that you won’t damage your hair due to experimenting with different products. Cheers!

    Tommy Clark @ Her Hair Company

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